Want to exchange?
We allow you to exchange a product, at no charge, provided:
- it is undamaged, unused and unopened , with the original labels, stickers and seal’s still attached;
- it is not missing any accessories or parts;
- you log a return on the Website within 7 days of delivery to you or collection by you of the unwanted product.
- Any exchange that exceed the 7 day period or which the packaging/seal of the item has been opened, will incur a 10% handling charge, R350 administrative fee and the cost equal to the courier.
- ISL Tech reserves the right to accept exchange of goods.
- Black Friday pricing is valid at the time of purchase. No returns for deals will be accepted for the same product. A R300 admin fee will apply to all Black Friday returns due to the nature of the below cost offerings.
In such a case, we will collect the product from you and deliver the requested product to you. If such variation is not available, we will credit your account with the purchase price of the product less costs within 14 – 21 days of the return. The same policy applies to items that have been exchanged for a special price/deal. We are entitled to inspect the product to validate your return.